You can create teams and add members to teams in Rafiki with or without meeting access granted to the team members. Apart from setting team permissions, Rafiki uses the team data to identify conversations by reps from each team, associates the meeting data with the right team, and analyses the meeting conversations accordingly.
The team data enables Rafiki to analyze meetings contextually and give you comprehensive insights by the team so you always know which team is doing well and which team needs help.
To create teams in Rafiki:
Step 1: Click on the 'Settings' icon.
Step 2: Navigate to the 'User Management' tab.
Step 3: Click on the 'Teams' view from the side pane. You should be able to see a list of all your teams.
Step 4: Click on the 'Create Team' button.
Step 5: Give your team a name, add your teammates, enable or disable meeting access, and click on the 'Add' button from the 'Add New Team' popup.