What is Role Play?
Role Play is Rafiki AI's AI-powered sales training simulator. It lets your reps practice live voice conversations with realistic AI buyer personas — then receive instant AI coaching scores and actionable feedback.
Think of it as a flight simulator for sales calls. Reps can practice discovery calls, objection handling, closing techniques, and more — without risking a real deal.
What you can do with Role Play
Create custom training scenarios with detailed AI buyer personas (name, job title, company, personality, pain points, and objections)
Practice live voice conversations — the AI persona responds naturally in real time, just like a real prospect
Get scored automatically across 5 key sales skill dimensions on a 0-100 scale
Review transcripts and feedback to identify exactly where you excelled and where to improve
Track progress over time with a full history of your practice sessions
How to access Role Play
Log in to Rafiki AI at app.getrafiki.ai
Click Role Play in the left sidebar
If you don't see "Role Play" in your sidebar, ask your admin to enable the feature for your account
Note: Role Play requires both user-level and organization-level access. Your Rafiki AI admin can enable it from the user management settings.
What you'll need
A computer with a working microphone (headset recommended for best audio quality)
A modern web browser (Chrome recommended)
Browser microphone permission — Rafiki AI will ask for microphone access when you start your first session