When using Zoom web-conferencing, enable native Zoom recording for the best experience and recording quality.
Recording with Zoom (native recording) has clear benefits:
Highest-possible video and audio recording quality.
On-screen recording notification.
When screen-sharing or discussing sensitive information, the Host can stop, start, and pause the recording as needed.
No bot joining your meeting.
Ability to leverage Zoom's customizable consent options.
For more information and to learn how to customize the disclaimer, go to the Zoom documentation: Enabling the recording disclaimer
When enabled, the Zoom recording disclaimer plays separately for each meeting participant, gaining their implied consent.
Zoom's recording prompt plays privately so participants only hear it once.
Note that it can take a little longer for the call to appear in Rafiki AI, as it has to wait for Zoom to make it ready for retrieval.
Make sure you meet the following requirements:
A Pro, Business, or Enterprise Zoom account.
Make sure that the Cloud recording and Automatic recording settings are unlocked on the account or relevant group level.
From your Settings page, go to Settings > Integrations > Web Conference > Zoom.
In the Zoom integration page, click Test Zoom Set Up. During the test, Rafiki AI checks the settings for users and meetings in both Rafiki AI and Zoom to make sure Zoom recording can be enabled successfully. The test can take a few minutes to run.
When the test is complete, check the test results.
To save on Zoom storage, toggle Delete recordings from Zoom once they are retrieved by Rafiki AI to ON.
Click ENABLE ZOOM RECORDING to use Zoom to record meetings wherever possible.
For proper Zoom configuration, please set up Detailed Zoom settings for native Zoom recording.