After connecting Rafiki AI to Zoom, you can validate that cloud recording is properly configured per user and for specific meetings by testing the following:
That your recorded users in Rafiki AI are licensed Zoom users.
That Rafiki AI can update recording settings for licensed users.
That Rafiki AI can set a meeting to auto-record (by checking this for members who have upcoming meetings in Zoom).
Following the test, Rafiki AI will let you know whether Zoom recording can be enabled, and if there are still some users that cannot be recorded using Zoom.
To run the test, go to Settings > Integrations > Web Conference > Zoom and click Test Zoom Set Up. The test can take a few minutes to complete.