Getting to Know Rafiki AI's Home Page
When you sign in to Rafiki AI, you are greeted by the Home page along with the sidebar navigation that gives you access to every part of the platform. This article walks you through the main areas of the interface.
Sidebar Navigation
The left sidebar is your primary navigation. It provides quick access to all major sections of Rafiki AI:
Home -- your dashboard showing upcoming meetings, recent recordings, and recording status
Meetings -- browse, search, and open all recorded meetings. Click any meeting to open the Meeting Detail View.
Deals -- CRM-synced deal intelligence with pipeline views, stage progression, deal health indicators, and associated meetings
Accounts -- view all CRM accounts with deal counts, contacts, reps, meetings, and total amounts
Playlists -- curated collections of meetings and snippets for team training and coaching
Analytics -- four analytics tabs: Meeting Stats, Interaction Metrics, Topic Stats, and Scorecard Metrics
Coaching -- manager activity tracking showing calls listened, attended, commented, and scored per team member
Role Play -- AI voice training simulator with configurable buyer personas and post-session scoring
Voice Agents -- AI voice agents for autonomous phone conversations
Settings -- user management, integrations, recording rules, topics and trackers, scorecards, and account settings
Additional features accessible from the sidebar or top navigation include Ask Rafiki AI (natural language search) and AI Reports (template-driven AI report generator).
Home Page
The Home page serves as your daily command center. It shows:
Upcoming scheduled meetings and their recording status
Recent meeting recordings ready for review
Quick actions to access your most-used features
Meeting Detail View
When you click on any meeting, Rafiki AI opens the Meeting Detail View -- a modern two-column layout that gives you everything about the conversation in one place.
Left Column:
Video/Audio Player -- playback of the meeting recording
Speaker Timeline -- color-coded bars showing who spoke and when throughout the meeting
Attendees -- participant chips with names or contact details
Topics and Trackers Timeline -- colored segments along the meeting duration showing when specific topics and trackers were discussed, with clickable pills showing counts
Conversation Metrics -- talk-listen ratio, longest monologue, patience, question rate, and interactivity for this meeting
Right Column:
Summary Tab -- AI-generated summary with topic and tracker chips, plus action items. Clicking a topic or tracker chip filters the transcript to show matching blocks.
Transcript Tab -- full speaker-attributed transcript with search, topic/tracker filtering, and the ability to create snippets, add comments, or play the exact video portion
Snippets Tab -- video clips created from transcript portions
Comments Tab -- team comments on transcript portions with @ mentions
Ask AI Input -- a sticky input bar at the bottom where you can ask questions about this specific meeting
Key Navigation Patterns
Click a meeting from the Meetings list to open its detail view
Use the back button or breadcrumb to return to the meeting list
Switch between Deals and Accounts views using the sidebar
Access Analytics for team-wide performance data
Use Settings to configure integrations, recording rules, topics, trackers, and scorecards