Meeting Analysis and Conversation Metrics
Every completed meeting in Rafiki AI includes conversation metrics that help you understand how the interaction went and where to improve.
Where to Find Metrics
Conversation metrics appear in the left column of the Meeting Detail View, below the speaker timeline and attendees section.
Key Metrics
Metric | What it measures | Recommended range |
Talk-Listen Ratio | Percentage of time the rep speaks vs. listens | 40-60% |
Longest Monologue | Longest uninterrupted speaking segment by the rep | 100-200 seconds |
Patience | Average time the rep waits before responding after the prospect finishes speaking | 1-3 seconds |
Interactivity | Number of speaker switches per minute — indicates how conversational the call was | 5-10 |
Question Rate | Percentage of the rep's statements that are questions | 30-60% |
Using Metrics for Improvement
Compare your metrics against the recommended ranges to identify areas for improvement. For example, a talk ratio above 60% suggests the rep is talking too much and not listening enough. A low question rate may indicate the rep is not doing enough discovery.
You can also compare your metrics with team averages in the Analytics dashboard under the Interaction Metrics tab.