How to customize the language model text?

This article explains how you can edit the language model in Rafiki

Rafiki Customer Success Team avatar
Written by Rafiki Customer Success Team
Updated over a week ago

The language model text helps Rafiki store and understand the glossary of your organization. You can edit the language model to include your team's most commonly used sentences and phrases. The more exhaustive the language model is, the better analysis you get from Rafiki. We recommend you have a language model text that is at least 50 words.

Steps to customize your language model in Rafiki

Step 1: Click on the 'Settings' icon.

Step 2: Navigate to the 'Language Model' section.

Step 3: In the text field, enter text about your company, products, features, and modules that would help our AI Engine understand these words.

Step 4: Click on 'Save'.

Customizing language model in Rafiki.

Your language model is now saved in Rafiki. Rafiki will identify and analyze your team's conversations in correlation to your language model to give you a contextual, in-depth conversation intelligence.

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