Meetings visible in Rafiki have one of the following states:

  • Scheduled

  • In Progress

  • Recorded

  • Not Recorded

  • Processing

  • Completed

  • Error

Scheduled:

Meetings with a future date synced from the Web Conferencing Tool and calendar have the Scheduled status visible in the Upcoming tab. These are for the entire organization. Recording for a meeting can be turned off using the Recording Slider control.

Recording a meeting

In Progress:

Meetings have started and are in the "In Progress" state in the All Meetings and My Meetings tabs. Applicable only for Web Conference meetings

Recorded:

Meeting has ended and has been recorded. Visible in the All Meetings and My Meetings tabs.

Recorded meetings

Not Recorded:

Meeting has ended and the host chose not to record the calls. Visible in the All Meetings and My Meetings tabs.

Meetings not recorded

Processing:

The meeting is being transcribed and analyzed by the backend engine. Visible in the All Meetings and My Meetings tabs.

Completed:

Processing completed for the meeting, transcription, and analytics available. Visible in All Meetings and My Meetings tabs

Meetings Dashboard - Processed calls

Error:

Catch-all error condition that includes recording not being available on the Web Conferencing Tool/Dialer, upload failed, file corrupted, etc.

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