This article contains links to videos that can help you handle common situations you or your team might encounter in your routine sales process with Rafiki.

Getting to know Rafiki

Video Title

Description

Approximate Duration

Rafiki overview in under 3 mins

Learn the basics of Rafiki's features and kick-start your enhanced sales journey.

3 mins


Rafiki for Sales Reps

How to quickly review your call on Rafiki?

Understand how you can skim through your call data and get a real understanding of how it went.

4 mins

How to get deep insights for each of your meetings in Rafiki?

See how you can get deep conversation insights for all your meetings.

3 mins 45 secs

How to request feedback from seniors in Rafiki?

Learn how you can get better at having your conversations by getting feedback from your seniors for your meetings.

2 mins

Meeting level actions in Rafiki

See what are the meeting level actions such as share or download possible for meetings in Rafiki.

3 mins 40 secs

Transcript Search in Rafiki

Learn how you can search through your call transcripts.

2 mins 10 secs

How you can get granular visibility into all your deals?

Learn how you can get to the depth of your deals and what's actually happening in them.

2 mins

How to assess if you're meeting went well or not?

Learn how to definitively conclude if your meeting went well or not.

1 min 45 secs

How to spot deal risk with Rafiki's intelligent topic trackers?

Learn how to spot factors affecting your deals from your conversations.

2 mins 30 secs

How to share your meetings in Rafiki?

See how you can share your meetings with your colleagues from Rafiki.

2 mins 45 secs

Creating and sharing playlists in Rafiki

Learn how you can create and share playlists of your meetings or meeting snippets in Rafiki.

3 mins

Create snippets or add comments right from your meeting video in Rafiki.

Create snippets, add comments, or take notes directly from the video playback without sifting through multiple screens.

2 mins 10 secs

Setting up recording in Rafiki

Learn how to toggle meeting recording on or off in Rafiki.

1 min 30 secs


Rafiki for Sales Managers

How to review your rep's calls on Rafiki?

Learn how you can quickly review the calls of your reps.

3 mins

How to spot your team's best conversationalists in under 2 minutes with Rafiki?

Learn how you can spot your team's best conversationalist in under 2 mins.

1 min 45 secs

How to emulate the success pattern of your best conversationalist across your team?

Learn how you can coach your whole team with the success pattern of your best conversationalist.

3 mins 31 secs

How to compare topic tracks from 2 different meetings in Rafiki?

See how you can compare topics of two meetings side-by-side and know which one went better in Rafiki.

2 mins 30 secs

How to get segment-specific data from Rafiki using search filters across all meetings?

Learn how to slice your meeting data with search filters to get segment-specific insights from Rafiki and also set recurring alerts.

3 mins 25 secs

Find what your reps are talking about and where you can coach them with Rafiki.

See a breakdown of your rep's conversation topics, how they are talking, and how you can coach them to bridge the gaps.

5 mins


Rafiki for Sales Enablement Leaders

Reduce ramp time and onboard new reps quickly with Rafiki.

Learn how you can ramp up your new reps quickly and effectively.

3 mins

Help new reps learn by showing them the right calls to shadow.

Help your reps improve by showing them the right calls to follow.

2 min 30 secs

Learning the best way to engage prospects at every deal stage with Rafiki's topic analysis.

Learn how you can say the right things at different deal stages that would keep your deal moving towards closure.

2 mins 30 secs

Are your users implementing your suggestions? Find out with Rafiki.

See how you can check if your reps are implementing your suggestion.

3 mins 20 secs

How to help managers give consistent feedback across all aspects of reps' meetings with Rafiki?

See how you can facilitate managers to give consistent feedback across all aspects of reps' calls.

3 min 20 secs

Approving the right messaging in Rafiki

Learn how you can encourage the right messaging to be conveyed on your rep's calls.

2 min 47 secs


Rafiki for Customer Success Managers

Take feedback to your team directly from the horse's mouth with Rafiki.

Learn how you can take feedback from your customers directly to your team.

2 min 33 sec


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