This article contains links to videos that can help you handle common situations you or your team might encounter in your routine sales process with Rafiki.
Getting to know Rafiki
Video Title | Description | Approximate Duration |
Learn the basics of Rafiki's features and kick-start your enhanced sales journey. | 3 mins |
Rafiki for Sales Reps
Understand how you can skim through your call data and get a real understanding of how it went. | 4 mins | |
How to get deep insights for each of your meetings in Rafiki? | See how you can get deep conversation insights for all your meetings. | 3 mins 45 secs |
Learn how you can get better at having your conversations by getting feedback from your seniors for your meetings. | 2 mins | |
See what are the meeting level actions such as share or download possible for meetings in Rafiki. | 3 mins 40 secs | |
Learn how you can search through your call transcripts. | 2 mins 10 secs | |
Learn how you can get to the depth of your deals and what's actually happening in them. | 2 mins | |
Learn how to definitively conclude if your meeting went well or not. | 1 min 45 secs | |
How to spot deal risk with Rafiki's intelligent topic trackers? | Learn how to spot factors affecting your deals from your conversations. | 2 mins 30 secs |
See how you can share your meetings with your colleagues from Rafiki. | 2 mins 45 secs | |
Learn how you can create and share playlists of your meetings or meeting snippets in Rafiki. | 3 mins | |
Create snippets or add comments right from your meeting video in Rafiki. | Create snippets, add comments, or take notes directly from the video playback without sifting through multiple screens. | 2 mins 10 secs |
Learn how to toggle meeting recording on or off in Rafiki. | 1 min 30 secs |
Rafiki for Sales Managers
Learn how you can quickly review the calls of your reps. | 3 mins | |
How to spot your team's best conversationalists in under 2 minutes with Rafiki? | Learn how you can spot your team's best conversationalist in under 2 mins. | 1 min 45 secs |
How to emulate the success pattern of your best conversationalist across your team? | Learn how you can coach your whole team with the success pattern of your best conversationalist. | 3 mins 31 secs |
How to compare topic tracks from 2 different meetings in Rafiki? | See how you can compare topics of two meetings side-by-side and know which one went better in Rafiki. | 2 mins 30 secs |
How to get segment-specific data from Rafiki using search filters across all meetings? | Learn how to slice your meeting data with search filters to get segment-specific insights from Rafiki and also set recurring alerts. | 3 mins 25 secs |
Find what your reps are talking about and where you can coach them with Rafiki. | See a breakdown of your rep's conversation topics, how they are talking, and how you can coach them to bridge the gaps. | 5 mins |
Rafiki for Sales Enablement Leaders
Learn how you can ramp up your new reps quickly and effectively. | 3 mins | |
Help new reps learn by showing them the right calls to shadow. | Help your reps improve by showing them the right calls to follow. | 2 min 30 secs |
Learning the best way to engage prospects at every deal stage with Rafiki's topic analysis. | Learn how you can say the right things at different deal stages that would keep your deal moving towards closure. | 2 mins 30 secs |
Are your users implementing your suggestions? Find out with Rafiki. | See how you can check if your reps are implementing your suggestion. | 3 mins 20 secs |
How to help managers give consistent feedback across all aspects of reps' meetings with Rafiki? | See how you can facilitate managers to give consistent feedback across all aspects of reps' calls. | 3 min 20 secs |
Learn how you can encourage the right messaging to be conveyed on your rep's calls. | 2 min 47 secs |
Rafiki for Customer Success Managers
Take feedback to your team directly from the horse's mouth with Rafiki. | Learn how you can take feedback from your customers directly to your team. | 2 min 33 sec |