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Create Meeting Snippets by Choosing Transcript Blocks

This article explains how you can create meeting snippets with multiple transcript blocks

Written by Rafiki Customer Success Team

What are Snippets?

Snippets are short video or audio clips created from specific portions of a meeting recording. Use snippets to highlight key moments — such as a great objection handling response, a compelling product pitch, or a customer pain point — and share them with your team for coaching or training.

Creating a Snippet

  1. Open the meeting you want to clip from

  2. Go to the Snippets tab in the right column

  3. Click Create Snippet

  4. Select the starting and ending transcript blocks to define the clip boundaries

  5. Give your snippet a descriptive title

  6. Click Save

Snippet creation interface with transcript block selection

Managing Snippets

After creating a snippet, you can:

  • Play it back — Preview the snippet directly from the Snippets tab

  • Add to a Playlist — Organize snippets into curated playlists for onboarding or training

  • Share it — Send the snippet to teammates or external stakeholders

  • Delete it — Remove snippets you no longer need

Best Practices

  • Create snippets of top-performer calls for new rep onboarding

  • Clip objection handling examples to build a coaching library

  • Save customer feedback moments to share with product teams

  • Organize snippets into themed playlists (e.g., "Discovery Best Practices", "Closing Techniques")

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