Rafiki AI Notetaker enables recordings for Zoom, Google Meet, and Microsoft Teams across all license levels.
Rafiki AI Notetaker is not enabled by default on new accounts.
Please email us at [email protected] or ping us on live chat to enable Notetaker-based recording.
Once enabled, Rafiki AI Notetaker will automatically attempt to join calls synced from the users\u2019 Calendar based on users\u2019 Recording Settings.
The recording settings are available under Settings > Recording/Compliance Settings.
To ensure all internal and external calls are always recorded, the Recording Setting should be "Record meetings organized by anyone."
To record all internal calls (organized by users within your email domain), the Recording Setting should be "Record only meetings organized by anyone in my email domain."
To only record calls organized by you, the Recording Setting should be "Record only meetings organized by me."
To only record calls to which Rafiki AI Notetaker is invited, the Recording Setting should be "Record only meetings that Rafiki AI Notetaker ([email protected]) gets invited to."
Key points to remember:
The meeting organizer (internal or external) will always have to admit the Rafiki AI Notetaker into the call. Once in the meeting, the Notetaker will notify all attendees with a message letting them know that the call is being recorded.
The Notetaker can be removed from the call at any time.
If the Notetaker is denied entry, the meeting will not be recorded or processed.
If the Notetaker gets removed from the meeting before the meeting ends, only the part of the meeting where the Notetaker was present will be recorded and processed.
Pro Tip: If you have a Zoom Pro or Enterprise license, we strongly recommend performing a native integration with Zoom for high-quality video recording and transcripts.