If you have a native Google Meet integration (with Google Workspace Business Standard+ license) or native Zoom integration (with Zoom Pro or Enterprise license), Rafiki AI restricts recordings to only calls organized by users within your organization.
Rafiki AI Notetaker is not enabled by default on new accounts.
Please email us at [email protected] or ping us on live chat to enable Notetaker-based recording.
To record impromptu meetings or meetings organized by an external party with the Rafiki AI Notetaker, please make sure the Recording settings are configured as documented here (Settings > Recording/Compliance Settings).
You can add the Rafiki AI Notetaker to any live Google Meet, Zoom, or Microsoft Teams meeting.
Here is how:
Step 1: Click on the Join Live Meeting button in the Rafiki AI dashboard.
Step 2: In the dialog box that appears, give the recording a title and a description for your future reference (this name does not need to be the same as your meeting name).
Step 3: Choose Audio or Video recording from the radio buttons.
Step 4: Enter the URL of the meeting you want to record and click Submit.
You should get a success message confirming that the Notetaker is on its way.
The Notetaker will join the call within a few seconds of clicking Submit.
Note: Rafiki AI Notetaker supports Zoom, Google Meet, and Microsoft Teams meeting URLs.