Welcome to Rafiki AI
Thank you for choosing Rafiki AI. We are a revenue and conversation intelligence platform that helps your team gain visibility into every customer conversation, close more deals, and build a high-performing sales organization.
What Rafiki AI Does
Rafiki AI sits at the intersection of three pillars that drive revenue growth:
Conversation Intelligence
Rafiki AI automatically records, transcribes, and analyzes your sales calls and meetings across Zoom, Google Meet, and Microsoft Teams. Every conversation is broken down into actionable data -- topics discussed, trackers detected, conversation metrics measured, and AI-generated summaries delivered -- so your team never misses an insight.
Deal Intelligence
By syncing with your CRM, Rafiki AI gives you complete pipeline visibility. Track deal progression across stages, spot deals at risk, monitor account health, and forecast with confidence. All your conversation data is automatically linked to the right deals and accounts.
AI-Powered Coaching
Build a team of top performers using data-driven coaching tools. Scorecards provide structured call reviews. Playlists let you curate the best call examples for training. Role Play gives reps a safe environment to practice with AI-powered buyer personas. The Coaching module tracks manager engagement across the team.
Key Features
Smart Call Summary -- AI-generated summaries with topics, action items, and next steps, synced to your CRM
Smart Follow-Up -- AI-drafted follow-up emails based on call transcripts
Ask Rafiki AI -- natural language search across all conversations and CRM data with streaming AI answers
AI Reports -- template-driven reports for deal win/loss analysis, account health, and rep performance
Analytics -- meeting stats, interaction metrics, topic analysis, and scorecard metrics across your organization
Role Play -- AI voice training simulator with scoring across five performance dimensions
Voice Agents -- AI voice agents for autonomous phone conversations
Scorecards -- structured call scoring with weighted questions and team-wide heatmaps
Playlists -- curated collections of meetings and snippets for team training
Coaching -- manager activity tracking to ensure consistent team development
Integrations
Rafiki AI integrates with 42+ business applications out of the box, including:
CRMs: Salesforce, HubSpot, Pipedrive, Zoho, Close, Freshworks, Monday.com
Dialers: Aircall, Kixie, Dialpad, OpenPhone, RingCentral, Twilio, CloudTalk, SalesLoft, Outreach
Conferencing: Zoom, Google Meet, Microsoft Teams
Calendar: Google Calendar, Microsoft Outlook
Other: Slack, Chrome Extension, and more
We are here to help you close more deals, coach your team, and grow your revenue. Let us get started.