Getting Started

This is where you get acquainted with Rafiki and hopefully become best buds!

21 articles in this collection
Written by Rafiki Customer Success Team

Welcome to Rafiki!

Welcome to Rafiki. Thank you for choosing us.

Written by Rafiki Customer Success Team
Updated over a week ago

Analyze what is being discussed in your meetings using Topics and Trackers

What are Topics and Trackers? How to configure and use them in Rafiki?

Written by Rafiki Customer Success Team
Updated over a week ago

Getting To Know Rafiki

What Does Rafiki do?

Rafiki's overview of data gathering

Written by Rafiki Customer Success Team
Updated over a week ago

Who uses Rafiki?

Every role benefits from Rafiki! Here are some roles that Rafiki serves most commonly

Written by Rafiki Customer Success Team
Updated over a week ago

How your team can bring in more revenue with Rafiki?

Increase your team's revenue with Rafiki

Written by Rafiki Customer Success Team
Updated over a week ago

Default Language in Rafiki

Find out what you get under supported language in Rafiki

Written by Rafiki Customer Success Team
Updated over a week ago

View CRM Accounts by your Team

Get all your Account data from your CRM right on Rafiki's account's screen

Written by Rafiki Customer Success Team
Updated over a week ago

Quickly onboard your new reps and help them hit the ground running

Learn how you can onboard new reps in no time and help them sales ready from the get-go

Written by Rafiki Customer Success Team
Updated over a week ago

Coach your team with the best practices

Emulate the success pattern of your best reps across your whole team

Written by Rafiki Customer Success Team
Updated over a week ago

How to identify your team’s best conversationalist

How you can identify your most successful reps with Rafiki?

Written by Rafiki Customer Success Team
Updated over a week ago

User Profile and Settings

Changing Transcript Language In Rafiki

Rafiki supports transcription in multiple languages. Here's how to choose the language.

Written by Rafiki Customer Success Team
Updated over a week ago

Change Password

This article explains how users can change their password in Rafiki.

Written by Rafiki Customer Success Team
Updated over a week ago

Adding Users to Roles

How assign Roles to your users

Written by Rafiki Customer Success Team
Updated over a week ago

Custom logo in Meeting Reminder emails

How to upload and use your logo for Meeting Reminder emails sent to your prospects and customers

Written by Rafiki Customer Success Team
Updated over a week ago

Customize your Deal Insights/Warnings Parameters

Choose warnings that are appropriate to your team and sales cycles

Written by Rafiki Customer Success Team
Updated over a week ago

Which calls does Rafiki process?

How to setup Rafiki to automatically record and transcribe only external calls

Written by Rafiki Customer Success Team
Updated over a week ago

Roles & Permissions

See what permissions are available to each role and how to assign Roles to Users

Written by Rafiki Customer Success Team
Updated over a week ago

User's Notification Settings

This article helps you understand the notifications each user receives from Rafiki and how they can be configured.

Written by Rafiki Customer Success Team
Updated over a week ago

User Permissions Profile

This article helps you understand user permissions and how they effect feature access on a user level.

Written by Rafiki Customer Success Team
Updated over a week ago

User Settings

This article helps understand the different settings that can be configured by or for each user.

Written by Rafiki Customer Success Team
Updated over a week ago

Introduction to Rafiki's user profile settings

Understand the user profile settings that Rafiki offers for each user.

Written by Rafiki Customer Success Team
Updated over a week ago