Rafiki.AI

Welcome to Rafiki. Thank you for choosing us.

Welcome to Rafiki!

What are Topics and Trackers? How to configure and use them in Rafiki?

Analyze what is being discussed in your meetings using Topics and Trackers

Rafiki Customer Success Team

This is where you get acquainted with Rafiki and hopefully become best buds!

Getting Started

What Does Rafiki do?

Every role benefits from Rafiki! Here are some roles that Rafiki serves most commonly

Who uses Rafiki?

How your team can bring in more revenue with Rafiki?

Find out what you get under supported language in Rafiki

Default Language in Rafiki

Get all your Account data from your CRM right on Rafiki's account's screen

View CRM Accounts by your Team

Learn how you can onboard new reps in no time and help them sales ready from the get-go

Quickly onboard your new reps and help them hit the ground running

Emulate the success pattern of your best reps across your whole team

Coach your team with the best practices

How you can identify your most successful reps with Rafiki?

How to identify your team’s best conversationalist

Getting To Know Rafiki

This article explains how users can change their password in Rafiki.

Change Password

Rafiki supports transcription in multiple languages. Here's how to choose the language.

Changing Transcript Language In Rafiki

Choose warnings that are appropriate to your team and sales cycles

Customize your Deal Insights/Warnings Parameters

See what permissions are available to each role and how to assign Roles to Users

Roles & Permissions

How to upload and use your logo for Meeting Reminder emails sent to your prospects and customers

Custom logo in Meeting Reminder emails

Adding Users to Roles

How to setup Rafiki to automatically record and transcribe only external calls

Which calls does Rafiki process?

This article helps you understand the notifications each user receives from Rafiki and how they can be configured.

User's Notification Settings

This article helps you understand user permissions and how they effect feature access on a user level.

User Permissions Profile

This article helps understand the different settings that can be configured by or for each user.

User Settings

Understand the user profile settings that Rafiki offers for each user.

Introduction to Rafiki's user profile settings

User Profile and Settings

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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