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Uploading Recordings

How to Upload recordings to get transcripts from Rafiki

Rafiki Customer Success Team avatar
Written by Rafiki Customer Success Team
Updated over a week ago

To transcribe standalone recordings, please click on the Upload Recordings button in the top navigation bar.

upload recordings

  • Enter Meeting title, description, organizer, and attendee details

upload meeting recordings

  • Attendee details should be in the format: Name, Email Address. Eg, John Carter, [email protected]

  • Supported file types are Audio/MP3, Audio/M4A, and Video/MP4 (File size should be less than 300Mb).

  • Depending on the size of the file, it will take about 15 minutes to an hour. Once the file will be processed, you will get an email.

  • We will be able to tag speakers for whom we have the voice pattern recorded. If a voice pattern is not available, the speakers will be listed as Speakers 1, 2, etc.

  • If voice pattern is not available we will not be able to provide metrics such as Talk-Listen Ratio, Questions Rate, Longest Monologue, Longest Customer Story, Patience, etc.

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