The following roles are created by default for every organization:
Admin - This role is in charge of global settings including system set-up and user management. Some settings cannot be changed. Admins also have complete visibility into the organizations's configuration settings including setting up trackers, adding custom vocabulary, assigning roles to other users, create/edit scorecards and more. The first user in the org is automatically marked as Admin. Admin has the capability to modify the role setting for any user
βManager (AE / Other) - This role is for managers of primary sales and account teams. Users with this role are able to modify score card questions, create scorecards for Rep's meetings.
βRep/User - This role is for individual contributors on primary sales and account teams. All subsequent users in the organization are automatically marked with the Rep/User role.
βThe table below shows the capabilities for each Role:
Feature | Rep/User | Manager (AE/Other) | Admin |
View recordings | Yes | Yes | Yes |
Create snippets | Yes | Yes | Yes |
Create playlists | Yes | Yes | Yes |
Send Follow Up Email | Yes | Yes | Yes |
Share Meeting/Snippets | Yes | Yes | Yes |
Add comments | Yes | Yes | Yes |
View/Edit notes | Yes | Yes | Yes |
View meeting analysis | Yes | Yes | Yes |
View Org level analytics | Yes | Yes | Yes |
View/Add Integrations | Yes | Yes | Yes |
Invite new users | Yes | Yes | Yes |
Edit users | No | Yes | Yes |
Create/update Teams | No | Yes | Yes |
Customize scorecard questions | No | Yes | Yes |
View/Edit Scorecards | No | Yes | Yes |
Create/Edit trackers | No | Yes | Yes |
Add custom vocabulary | No | Yes | Yes |
Modify Deal Insights params | No | Yes | Yes |
Assign roles and licenses to other users | No | Yes | Yes |
Add custom logo | No | No | Yes |
Billing | No | No | Yes |