Rafiki.AI

Unsure of what to do or stuck with the integration: Refer to our <a href="https://docs.getrafiki.ai/en/articles/6602748-faqs-on-slack-integration">FAQs</a>

Explains what Slack scopes are used by Rafiki

Slack scopes used by Rafiki

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Scope	Description	What is it used for?
channels:read	Read basic info (name & ID) of public channels	Display Slack channels
chat:write	Send messages to channels	Post messages to Slack channels that Rafiki is a member of
chat:write.public	Send messages to public channels	Post messages to public channels that Rafiki is not a member of
groups:read	Read basic info about private channels	Display private channels that Rafiki has added to
users:read and user:read.email	View people	Understand the user Slack ID when someone makes a comment so that it can be updated in Rafiki and attributed to the correct user
links:read and links:write	View and show URLs (only in Rafiki's domain: app.getrafiki.ai) in messages	Show a call preview in Slack when a meeting URL is pasted in Slack

Scope	Description	What is it used for?
links:read	View and show URLs in messages	Show a meeting preview in Slack when a meeting URL is pasted in Slack