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Admin Settings

List of admin level settings available in Rafiki

Rafiki Customer Success Team avatar
Written by Rafiki Customer Success Team
Updated over 11 months ago

Set which calls a team member with this profile can access. Admin user has the capability to change these for the entire organization.

To change the meeting viewing settings

Login and navigate to Settings > General

Click on Organization Settings in the left pane

Make the selection Role-based meeting visibility section

Click on the Update button

Note:

This setting does not affect Analytics and other features that leverage call data such as coaching metrics.

ALL:

Gives access to every to all available calls/meetings to all roles (DEFAULT).

ROLE-BASED:

Gives access to any call in the Meetings Dashboard based on the user's role settings.

  • Admin role: Has complete access to all user's calls/meetings

  • Manager role: Has access only to their team members calls/meetings

  • Rep/AE role: Has access only to their calls/meetings

Note:

With the Role-based option regardless of the permission you set, any team member can access calls shared with them. This includes calls where they are mentioned in a comment and calls in library folders they can have access.

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