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Admin Settings

List of admin level settings available in Rafiki AI

Written by Rafiki Customer Success Team

Admin Settings

Admin users have access to organization-wide configuration settings that affect all users.

Meeting Visibility

Configure which calls each team member role can access:

  • All calls — User can view all meetings across the organization

  • Team calls — User can view their own team's meetings

  • Own calls only — User can only view meetings they participated in

Navigate to Settings > General > Organization Settings to configure role-based meeting visibility.

Other Admin Capabilities

  • Recording rules — Set Notetaker bot behavior (All Meetings, External Only, Invite Only)

  • Integration management — Connect and configure CRM, Calendar, Dialers, and other tools

  • Billing management — View plan, manage seats, update payment information

  • Scorecard templates — Create and publish call evaluation templates

  • User management — Add/remove users, assign roles and licenses, enable feature flags

  • Team management — Create teams and assign members

  • Custom vocabulary — Add industry terms for better transcription accuracy

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