Your customer conversations are being recorded and analyzed - now it's time to take your sales team to the next level! Learn how Rafiki can help Reps with self-guided steps or through a structured manager-driven program.
Browse the sections below to see how you can use Rafiki for coaching in your org.
Self-learning for Reps
Reps can leverage Rafiki to get better at the game:
Check out the meeting analysis and compare it with the best meetings
Review your conversational patterns and see where you should be
Understand how you are performing when compared to others in your org with Rafiki's Org-level analytics
Get feedback on calls through comments
Coaching for Frontline Managers
Frontline managers can coach reps with Rafiki in the following ways:
Comment on your reps' call
Fill out a scorecard
Check out how reps are handling key topics and trackers
Review your scorecard templates and see how they can be used to improve reps that are lagging
Check team stats to track and compare frequently-used KPIs for each of your team members
Sales Enablement and Sales Managers
Scorecards - score calls based on our own criteria
System Topics - identify topics your team should talk more - or less - about
Trackers: Overview - track keywords and get critical insights
Playlists - create playlists with best demos, objection handling, and more to help onboard, learn the product and how to pitch...and more!