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Product Pages

Check this collection to quickly catch up on the product features

13 articles
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Written by Rafiki Customer Success Team

Setting currency in Deals and Accounts from CRM

This article explains how Rafiki handles currency types on data synced from CRM
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Written by Rafiki Customer Success Team. Updated over a week ago

Fix transcription language

Dont see the meeting transcribed in the language spoken?
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Written by Rafiki Customer Success Team. Updated over a week ago

Meeting, Snippet and Playlist Sharing

Ways to share a meeting internally or with customers
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Written by Rafiki Customer Success Team. Updated over a week ago

Meeting Dashboard View Settings

How do I change from the 3 Pane view to Full view
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Written by Rafiki Customer Success Team. Updated over a week ago

Get a snapshot of every factor slowing down your deals!

Customizable deal alerts, Free Chrome extension, and more! Here's what's new in Rafiki
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Written by Rafiki Customer Success Team. Updated over a week ago

Deal Insights

How Rafiki provides additional Deal Insights and how to configure parameters for your Sales Cycle.
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Written by Rafiki Customer Success Team. Updated over a week ago

Listen to a call later

Bookmark any call and listen to it later
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Written by Rafiki Customer Success Team. Updated over a week ago

Conversation Metrics

understand your conversational patterns and see where you need to improve
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Written by Rafiki Customer Success Team. Updated over a week ago

Settings & Profile

This article will help you modify the settings to setup and customize Rafiki to your organization
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Written by Rafiki Customer Success Team. Updated over a week ago

Analytics

This articles highlights the various ways to analyze and gain insights across all conversations
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Written by Rafiki Customer Success Team. Updated over a week ago

Playlist

This article explains how to use the Playlist feature and improve ramp time for your rep
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Written by Rafiki Customer Success Team. Updated over a week ago

Meetings

Review upcoming meetings, recorded meetings, transcripts, key conversation metrics, summary, analysis and snippets
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Written by Rafiki Customer Success Team. Updated over a week ago

Opportunity/Deal Intelligence

Leverage Rafiki's AI Insights from Customer Conversations to get Deal or Opportunity Intelligence for your pipeline
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Written by Rafiki Customer Success Team. Updated over a week ago