Getting Started

This is where you get acquainted with Rafiki and hopefully become best buds!

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22 articles in this collection
Written by Rafiki Customer Success Team
User Profile and Settings

Changing Transcript Language In Rafiki

Rafiki supports transcription in multiple languages. Here's how to choose the language.
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Written by Rafiki Customer Success Team
Updated over a week ago

Change Password

This article explains how users can change their password in Rafiki.
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Written by Rafiki Customer Success Team
Updated over a week ago

Scorecards - FAQ

Learn how scorecards can be used to provide structured feedback.
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Written by Rafiki Customer Success Team
Updated over a week ago

Adding Users to Roles

How assign Roles to your users
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Written by Rafiki Customer Success Team
Updated over a week ago

Custom logo in Meeting Reminder emails

How to upload and use your logo for Meeting Reminder emails sent to your prospects and customers
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Written by Rafiki Customer Success Team
Updated over a week ago

Customize your Deal Insights/Warnings Parameters

Choose warnings that are appropriate to your team and sales cycles
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Written by Rafiki Customer Success Team
Updated over a week ago

Which calls does Rafiki process?

How to setup Rafiki to automatically record and transcribe only external calls
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Written by Rafiki Customer Success Team
Updated over a week ago

Roles & Permissions

See what permissions are available to each role and how to assign Roles to Users
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Written by Rafiki Customer Success Team
Updated over a week ago

User's Notification Settings

This article helps you understand the notifications each user receives from Rafiki and how they can be configured.
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Written by Rafiki Customer Success Team
Updated over a week ago

User Permissions Profile

This article helps you understand user permissions and how they effect feature access on a user level.
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Written by Rafiki Customer Success Team
Updated over a week ago

User Settings

This article helps understand the different settings that can be configured by or for each user.
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Written by Rafiki Customer Success Team
Updated over a week ago

Introduction to Rafiki's user profile settings

Understand the user profile settings that Rafiki offers for each user.
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Written by Rafiki Customer Success Team
Updated over a week ago